The Driver Provider
  • Phoenix, AZ, USA
  • Base + Commission
  • Full Time

Health, Dental, Vision, Paid Vacation, Paid Holidays

The Driver Provider is a worldwide chauffeured transportation company headquartered in Phoenix, AZ.  We are actively seeking an experienced Groups Department Manager to assist our meeting and event clientele.  The successful candidate will have experience working with event/convention transportation  managing manifests and providing superior customer service.  A background in meeting planning and/or DMC services will be given priority.

 TITLE-Groups Department Manager



Manage department of 3-4 associates

Train, coach and discipline as necessary

Foster strong working relationships between internal departments

Ensure client emails are responded to by 7pm

Ensure group reservations are confirmed for the next day by 4pm

Upload signs daily for the next day

Generate and distribute a group dispatch sheet for the next day

Communicate with dispatch and follow up on special requirements including bottled water, VIPs, outcalls, amenities, etc.

Communicate with dispatch and follow up on high volume days

Assist dispatch with securing large vehicle farm outs

Dispatch onsite for group moves of 6+ large vehicles (sprinters and above)

Schedule and confirm greeter staff

Establish new accounts in software

Provide clients online access to their account through software

Attend site visits, as requested

Negotiate rates and discounts

Prepare and submit proposals for future business

Handle all client resolution for any service failures involving group clients

Schedule and attend routine meetings with key accounts



Strong verbal and written communication skills

Knowledge of excel

Ability to work flexible hours based on the changing needs of the operating including 1st and/or 2nd shift, as well as weekends and holidays.

DMC and/or transportation management experience highly preferred.

The Driver Provider
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